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This is how Ørn Software AS processes personal data

Personal data is information that can be directly linked to you as a person, such as your name, phone number, email and your company’s name. We need this information in order to deliver services and support to you as a customer. This is also used in connection with our inbound marketing strategy, so that we can send you information you have expressed interest in, but only on behalf of ourselves.We will not send sensitive information such as your national identity number via email, since this is not allowed when not encrypted.

Purpose of processing

The purpose of our use of your personal information is to identify you as a customer, so that we have the possibility to inform and/or contact you.

All employees are bound by confidentiality agreements. This confidentiality not only applies externally, in contact with external parties, but also internally, between colleagues. This confidentiality also applies after employment at Ørn Software.

Types of personal data that is processed

We can divide the personal data used by Ørn Software into these two categories:

  • Administrative information, such as name, phone number, e-mail address, position and which company you work for.
  • Information about your behaviour on our web pages, such as what articles and pages you visit, or things you otherwise show an interest in.

Basis for processing data

We only obtain data to provide you with relevant information that you have asked for. We will never collect or keep your personal data without your consent. We will only use your data for the stated purposes.

If we for whatever reason need to process sensitive personal data, we will ask for your consent in advance. This consent is limited to the specific use for which Ørn Software asked for it.

If you wish so, you can withdraw your consent any time. Our processing of these personal data will then cease.

Disclosure of personal data

Personal data may be handed over to the public authorities if we are required by law to provide or disclose information.

Personal data retained by us is for our use only. We will not hand over personal data to third parties.

Data retention

We do not retain personal data for longer than necessary. If you are a customer, we will retain your personal data.

All your personal data is stored on secure servers, in line with our data storage policy.

Rights of access, rectification, erasure, and portability

The right to request access:
You have the right to demand access to your personal data. You have the right to know the purpose and basis for our processing, what data is processed, recipients or categories of recipients for this personal data, how long it is retained for and from where the data is collected.

The right to request rectification or erasure:
If you think that Ørn Software AS has registered data that is inaccurate or incomplete, you have the right to demand that this personal data is rectified. You can demand that we erase personal data if it is no longer needed, if you withdraw your consent, if this consent has been obtained, if you object to the processing, if there no longer are legitimate reasons to process your data or that we have processed your data in a way that is not in accordance with the law.

The right to data portability:
You have the right to receive your personal data in a structured, commonly used and machine-readable format. You also have the right to have the personal data transmitted directly from one controller to another, where technically feasible, and this processing is based on consent or a contract.

Data controller

The data controller determines the purposes for which and the means by which personal data is processed. Ørn Software AS now has a data controller that supervises all processes, business areas and systems that deal with personal data, and continually follows up on internal control and risk assessment.

The data controller is assigned to our newly established GDPR-department and can be contacted in the following ways:

Phone: + 47 452 64 000
Email: gdpr@ornsoftware.com 
Address: Bassengbakken 4, 7042 Trondheim, Norway


The Norwegian Data Protection Authority supervises compliance with the GDPR. If you experience something you think is a violation of the regulations, you can contact them in writing at:

Datatilsynet, P.O. Box 8177, 0034 OSLO.